FAQs
Here you will find some useful information provided by the Valley Veterinary Group.
About Valley Veterinary Group
- What are your opening times?
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35 Campbell Place
Kilmarnock
KA3 4DY
01563 530775Monday to Friday: 8:30am - 7:00pm Saturday: 9:00am - 12:00pm 24 Hour On Site Emergency Service.
All Consultation by appointment.
54 High St
Stewarton
KA3 5DB
01560 485193Monday to Friday: 10:00am - 5:00pm Tuesday & Thursday: 5:00pm - 7:00pm Saturday: 9:00am - 12:00pm 24 Hour Emergency Service.
All Consultation by appointment.
- How do I contact you ?
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35 Campbell Place
Kilmarnock
KA1 34DY
(01563) 53077554 Hight St
Stewarton
KA3 5DB
(01560) 485193Or email us at vets@valleyveterinarygroup.com
Or use the Contact Form.
- What do I do in an emergency?
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At anytime should you be concerned about your pet then please feel free to call us.
We offer 24 hour 7 day a week cover by our own practice vet's.
Common Pet Care Questions
- My pet is coming in for routine surgery - what should I do ?
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It is very important that your pet has no food after 8pm the night before his/her operation although water (only) may be left available overnight. Please keep cats indoors. Rabbits and ginuea pigs should not be starved before surgery.
For more details, refer to our Downloads section.
- How do I care for my pet after the operation?
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What should I do when my dog arrives home after his operation?
On arriving home you should keep your pet warm and comfortable by providing a soft clean bed, ideally in a
quiet and draught free room at approximately 20-22
° C. Unless otherwise instructed, your dog should beoffered a drink of fresh water. After a few hours a small amount of food may be given, such as white fish or
chicken. He can return to a normal diet in 24 hours.
How much exercise can I allow?
You should discourage any running, jumping or activity that will cause excessive stretching of the wound. For
the first ten days, exercise should be confined to short walks on the lead, sufficient for toilet purposes only.
My dog seems very sleepy, is this normal?
Your dog has been given a pre-med or sedative and a general anaesthetic. These drugs can take a number of
hours to wear off and may cause some patients to appear drowsy for a day or so. Over the next day or two his
behaviour should return to normal. However, if you are at all concerned please do not hesitate to contact the
surgery.
Why has my dog’s foreleg been clipped?
This is where the anaesthetic or pre-med was administered. Both legs may be clipped, especially if preoperative
blood tests were carried out. Thise may also be a small dressing on the leg; if so this can be removed
the following day unless otherwise instructed.
My dog has developed a slight cough since the operation –is this anything to worry about?
Your dog has had a tube placed in his trachea (windpipe) during the operation – this can occasionally cause
mild irritation and a slight cough as an after-effect. If so, it will settle down over the next few days. However,
if it persists please contact the surgery.
What should I do if my dog is licking his wound or chewing the stitches?
It is only natural that your dog may try to clean the operation site. However, if this becomes excessive, then
there is a danger of the stitches being pulled out or infection being introduced into the wound. If you have been
given an Elizabethan-type collar to prevent him chewing then please ensure it is used; otherwise please contact
the surgery to purchase one. Not surprisingly, many dogs find these collars strange at first and will attempt to
remove them. However, after a short period most animals will settle and tolerate wearing the collar. Once
accustomed, it is better to keep the collar on all the time. Remember – it only takes a few seconds of
unobserved chewing for a dog to undo his stitches. If your dog does succeed in removing any of his stitches
then please call the surgery as soon as possible.
What should the wound look like, and when should I be concerned?
The wound should normally be clean with the edges together and the skin a normal or slightly reddish/pink
colour. In pale skinned dogs bruising may be seen around the wound. This may not appear until a few days
after the operation, and in some cases can seem excessive in comparison to the size of the incision, however
this is due to seepage of blood under the skin edges. In some case a small amount of blood may seep
intermittently from a fresh wound for up to 24 hours, especially if the animal is active.
Please contact the surgery if you see any of the following at the wound:-
1. Continuous seepage or a large quantity of blood.
2. Intermittent blood seepage continuing for more than 24 hours.
3. Any swelling of the scrotum causing irritation to the dog, excessive redness of the skin or discharge.
When do the stitches need removing?
The skin stitches (also called sutures) are removed after ten days. Please make an appointment for this when
you collect your pet after his operation.
When can my dog resume a normal active life?
Some restriction of exercise should be continued for a few days after the sutures are removed. After that he can
resume his normal activities.
Will my dog get fat and lazy after being castrated?
After castration, some dogs lose their waistline and thicken out a little, so their diet should be adjusted to
prevent them getting fat. He should not become lazy and you should continue to provide him with plenty of
exercise. If you suspect your dog is gaining weight, please make an appointment for us to weigh him and
advise about any appropriate nutritional changes.
Please remember that advice or reassurance can be sought at any time by telephoning the surgery on the numbers quoted above.
- How do I care for my pet after a dental operation?
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Dental procedures on animals have to be performed under general anaesthesia, so it is important to remember that your pet may feel drowsy or nauseous for the first 24hrs after discharge.
If the gums were inflamed or extractions were expected before the procedure, then your pet will probably have been prescribed pre-operative antibiotics that are usually continued after discharge.
Please refer to our Downloads section for full details.
- My pet has a bandage - how do I look after it?
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Dressings or casts are applied for several reasons :
• Immobilistaion of a joint
• Protection of a wound
• Comfort
• Preventing self mutilisationKeep the dressing Clean and Dry. A wet dressing will be very uncomfortable for your pet and may allow infection to develop in the wet skin under the bandage. Keep cats indoors with a litter tray and put a plastic bag over foot bandages on dogs when outside. Do Not secure with an elastic band as this may restrict blood supply to the foot.
For full details, refer to our Downloads section.
- A time to say goodbye
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Euthanasia
Euthanasia or “putting an animal to sleep” is the most difficult decision you as a pet owner will ever have to make.
This saddening decision may come after the diagnosis of an untreatable condition, if treatment is not working or to prevent long term pain and suffering.
Our vets are available to discuss this decision and help advise you when making this difficult choice.How can I prepare?
- Consider when to make your appointment, at a time when you feel ready. The practice tries to arrange a quiet time of the day and a longer appointment to avoid undue stress.
- Consider whether you would prefer a house visit, we would be happy to arrange this for you.
- Would you like to be present at the time? Many people find it too distressing to be there, this is nothing to feel guilty about.
- Consider what arrangements you would prefer for after they are “put to sleep”. There are several options:
- Standard cremation, a small amount of ash is scattered in the memorial garden, which is open to visitors.
- Or Individual cremation with ashes returned to you in a casket/urn with a floral tribute.
What actually happens?
The “procedure” is very simple and painless and it is your veterinary surgeon’s job to make it as stress-free as possible.
- If appropriate a sedative injection can be given into your pet’s back muscle first to relax him/her. This can take a few minutes to take effect.
- You will be asked to sign a form to give your consent for the euthanasia.
- A veterinary nurse will usually be available to assist the vet.
- A small area of fur is clipped from a front leg which is then swabbed with surgical spirit.
- An overdose of an anaesthetic agent is given by injection into the leg vein.
- Although the injection is not painful, some animals may feel a small prick of the needle.
- Unconsciousness and death occur within seconds and your vet will listen for the absence of a heart beat to confirm this.
- Sometimes they take a deep breath and lose control of their bladder and bowels, this is nothing to be scared about.
- Why microchip?
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Microchipping provides a permanent and unique identification for your pet, which is registered on a central database along with your details.
When a lost pet is found, a microchip scanner is used to read your pets chip and obtain their unique number. Dog wardens, Rescue centres, RSPCA, Police and veterinary practices all have access to scanners. The national data base is then contacted and your details are located for us to reunite you with your pet. This is by far the quickest, easiest and most effective method for finding your lost pet.
A Microchip is encased in a special capsule, designed to sit comfortably under your pet’s skin, the chip and case is just the size of a grain of rice.
The chip has a unique 15 digit code that corresponds with the details which are stored on the data base, such as your name, address and contact information along with your pets name and details.
Please remember that if any of your details change ie phone numbers or addresses then please call PETLOG the national database and change your details ASAP, you never know when your pet maybe lost!
Valley Veterinary Group